Feedback Center — Task Coordination System

Internal teams lacked a centralized system for collecting feedback from multiple applications and transforming it into actionable tasks. Scattered communication channels resulted in missed issues, poor accountability, and slow resolution times.

We built a centralized feedback and task coordination platform that collects feedback via API integrations from internal applications and transforms it into actionable, trackable tasks. The system features real-time updates powered by SignalR, enabling teams to coordinate, track progress, and resolve issues efficiently with live notifications and status changes.

Significantly enhanced internal communication, transparency, and operational accountability. Teams now resolve issues faster with full visibility into task status. Real-time updates eliminated communication gaps and improved cross-team coordination.